This privacy statement describes how we, the AMO (Association of MultiSports Organisations), hold and process your personal information within the Plus1% system, and how we protect your privacy.

Your privacy

Our commitment to your privacy

We are committed to protecting the security of all personal information held within Plus 1% system and we take all reasonable precautions to protect it from unauthorised access, modification, or disclosure.

This privacy statement outlines what personal information is collected, how it is stored, used, and shared, and how you can access or correct your personal information. We are committed to protecting your privacy when you use with Plus1% or contact us in any way.

Your personal information

Collecting your personal information

We store and process your personal information on behalf of the licensee of the Plus1% system, namely a National Olympic Committee (NOC), National Paralympic Commitee (NPC) or Commonwealth Games Association (CGA).

The licensee is responsible for the control and collection of your data and our obligations are to act as a responsible processor of your personal information which is controlled and collected by the licensee.

Information collected from you

If you access Plus1% the following personal information may be stored and processed:

Collectively, this is known as your “personal information".

Information collected from third parties

We will always collect personal information in a fair and lawful manner. It will usually collect information directly from its stakeholders in the country, or from other organisations (such as national sporting bodies) who may supply athlete personal data and performance information.

Using your personal information

To deliver Plus1 system, we use your personal information in the ways set out below. If we need to use information in a way not outlined below, we will only do so if required or permitted by law or with your authorisation.

We only hold your personal information on behalf of the licensee that is necessary for the functioning of the Plus1% system.

Marketing communications

We will not use your personal information for marketing purposes.

Sharing your personal information

We will not sell or rent your personal information to any third party.

We do not normally contract out services that involve disclosing personal information and personal information will not normally be disclosed to third parties. If we contract out any of its functions it will seek a commitment from the other contracting party that it will treat all personal information in accordance with this Privacy Policy.

How we store and protect personal information

We store your personal information responsibly and take reasonable steps to ensure the security of your personal information. We use trusted third-party providers to store and process our data and ensure that our cloud-based platforms meet stringent privacy requirements. For more information on privacy practices for our key third party providers, see the following links:

Cookies

We do not use any third party cookies or other technologies for marketing and to gather website usage information.

We store and use only stricty necessary cookies for the functioning of the Plus1% system as follows:

Temporary Cookies - Expire at end of User Session

ARRAfinity

Used to distribute traffic to the website on several servers in order ot optimise response times.

AFFAffinitySameSite

Used to distribute traffic to the website on several servers in order ot optimise response times.

ASP.Net_SessionId

Preserves the visitor's session state across page requests.

Persistent Cookies - Expire after specific period

viewed_cookie_policy – 11 months

The cookie is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

mfaAuth – 30 days (optional)

A cookie that is optionally used for storing preference to not be prompted with Multi-Factor Authentication (MFA) security code for 30 days. This cookie persists for 30 if enabled.

Important: You should not use a “remember my login” feature on a browser unless you are the only person who has access to the browser. Never enable this feature on a public access computer as this could allow other people to access your personal information.

Links to other websites

Before you disclose any personal information to another site, we advise you to check its terms and conditions, including its privacy and security policies.

Your privacy rights

You have the right to request access to and correct any personal information that is held about you at any time.

All requests should be sent to a Plus1% administrator at the licensee (NOC/NPC/CGA) who will then raise a request directly with ourselves for consideration and resolution.

Rights of access

You have the right to request a copy of the personal information we hold about you. When any such request is received, we will process your request as soon as possible and provide you with our decision on your request within 20 working days after your request. We will also take steps to verify your identity before providing you with any requested personal information.

Asking us to stop using your information

You can ask us to stop using your information. However, if you ask us to stop using your information, we may not be able to provide you with all our services, such as emailing you newsletters and updates.

Complaints

We are committed to dealing quickly and appropriately with any privacy complaints.

If you are concerned this privacy statement may have been breached or your privacy has been compromised, please raise a request to a Plus1% administrator at the licensee who will then raise a request directly with usfor resolution.

Other information

You can find more information about our policies for protecting your personal information in our security policy.